Our director Jake grew up in Newcastle NSW and has an educational background in Mental health as well as 8 years working in the NDIS. In this time, he has supported various people at different stages in their life but something he always found was that participants were not always getting the most appropriate support that met their needs. He was able to attribute this to the current monopoly standards in the NDIS where participants were not getting referrals and recommendations made in the best interest of the participant, but the interest of the other service providers. This led him to developing his own NDIS provider that provides true independent NDIS Coordination of Support to try to break the current pattern of the inhouse referral model that exists in his local community today.